Shipping policy
1. Digital Products — No Physical Shipping
NUWK Studio exclusively sells digital products (design assets, mockups, and related files). As such, no physical shipping is involved in any of our transactions.
2. Delivery Method
All purchases are delivered digitally:
- After payment is confirmed, you will receive a download link via email automatically.
- Downloads are also accessible from your order confirmation page.
- Delivery is typically instant or within a few minutes of payment.
3. No Shipping Fees
Because all products are digital, there are no shipping or handling fees applied to any order.
4. Download Issues
If you experience any problems accessing or downloading your files:
- Check your spam/junk folder for the delivery email.
- Ensure you are using the correct email address used at checkout.
- Contact us through the contact page on nuwkstudio.com and we will assist you promptly.
5. International Customers
Since our products are digital, we deliver to customers worldwide with no restrictions or additional fees based on location.
6. Contact
For any delivery-related questions, please reach out via the contact page on nuwkstudio.com.